Title: Business Analyst
Location: Chelsea, MA
Type: Contract
Only qualified Business Analyst candidates located near the Chelsea, MA area to be considered due to the position requiring an onsite presence***
Preferred Qualifications:
• Bachelor’s degree in a relevant field or equivalent work experience
Required Experience:
• Experience as a Business Analyst, preferably with experience in accounting or financial software or a related field
• Strong problem-solving and analytical skills, with a focus on providing practical business solutions
• Excellent communication skills, capable of explaining complex technical issues to a non-technical audience
• Experience with JIRA, Confluence
• Proven ability to work independently and collaboratively in a dynamic environment
Key Responsibilities:
• Act as a liaison between internal users and the IT team, effectively communicating user needs and technical limitations
• Act as a skilled liaison between engineering teams and business stakeholders to extract, gather, analyze, document, communicate, and validate requirements to bridge the gap between technical feasibility and business objectives
• Gather and document requirements for system enhancements, translating business needs into technical specifications
• Lead user requirement gathering and responding promptly to user requests
• Develop and maintain clear and concise business requirement documents
• Analyze and improve business processes through technology solutions, aiming to reduce manual tasks and enhance user experience
• Participate in the design, testing, and implementation of software updates and new features
• Ensure quality, reliability, and completeness of the services deployed through thorough testing
• Provide ad hoc and project-based reporting, queries, and analysis as required
• Balance multiple initiatives and projects, maintaining high-quality standards and meeting implementation deadlines
• Stay updated on emerging technologies and best practices, suggesting improvements for business operations
• Exhibit excellent written and verbal communication skills. Convey complex product details effortlessly to diverse audiences, fostering clarity and understanding
• Display a keen eye for detail, strategically applying it where necessary to ensure precision and accuracy in all endeavors
• Embrace a critical thinking mindset, unafraid to pose questions and explore uncertain answers, driving continuous improvement and innovation
• Demonstrate proactive problem-solving abilities, capable of independently identifying and resolving challenges
• Exhibit curiosity, share solutions and insights collaboratively to benefit the team